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    Frequently asked questions

    Self-parking charge is $29 + tax per vehicle per night. Valet parking is free for restaurant guests with validation. 

    High-speed WiFi is available under the network "WiFi@KBR" Upon opening your browser, you will need to just enter your last name and room number then check the Agree Box and Submit for access.

    Yes, our resort currently operates on an energy-saving system. To assure your unit will stay ON, please be sure to have the glass sliding lanai / balcony door closed well and tightly. Mahalo.

     

    The Ice Machines are located near the elevator on each floor of Building 1 and Building 2, and on the 3rd and 4th floor in Building 2. FloWater filtered water refill stations are located in Building 1 on the first floor next to the ice machine, and in Building 2 on the 5th floor.

    OUTRIGGER Kauaʻi Beach Resort & Spa is a non-smoking resort. For designated smoking areas, please see a staff member or reference our property map.

    The beach fronting our resort is secluded and ideal for on-shore activities. However, swimming isn't recommended due to strong currents and a lack of lifeguards.

    The closest swimmable beach is Lydgate Beach Park, just a short 5-minute drive from our resort. 

    Please let us know how we can make your stay more comfortable by visiting one of our front desk agents or call us by dialing 0 from your in-room phone. Mahalo and we hope you enjoy your stay with us on the beautiful island of Kaua'i.

    Rooms will be serviced between 8:30 am - 3:30 pm each day.

    Daily service of guest rooms:
    Day 1 - Arrival day
    Day 2 - Light service 
    Day 3 - Light service 
    Day 4 - Full service + bed linen change

    These services will be repeated until your departure

    If you would wish to have towels and amenities delivered to your room after 3:30 pm or prefer a specific time for servicing your room, please dial "0" for Guest Services, and they will be more than happy to assist you.

    Our self-service laundry facility is located in Building 1, 1st Floor. The washing machines and dryers accept coins or card. However the soap machine takes quarters only, which can be obtained from the front desk.

    There is a microwave available for guest use in Building 2 - Located on the 5th Floor in the Community Lounge.

    Our resort fee is 35 USD plus tax per day, per room. This charge will be added at checkout. A few of the many inclusions are: WiFi access throughout the resort, weekly cultural activities, daily beachfront yoga classes, weekly welcome reception, 24/7 fitness center, two OUTRIGGER Ozone reusable bottles per room (refillable FloWater stations are located throughout the resort) and more.

    See full list of inclusions here

    You can provide the details by clicking this link.

    We will review your lost item report and send you an email/text with an update. If your item has been found, the message will provide instructions for getting it back. If your item hasn't been found yet, we will keep your report active and contact you again if it is.

    Your next vacation awaits.