Outrigger's Clean Commitment

The Outrigger Way is founded on caring for our guests, our hosts and the places we reside. We extend this dedication to providing the highest standards for health and safety at each of our properties. With that in mind, we have taken these additional steps and more to provide you with a worry-free stay.

Guest safety:

Cleaning supplies
Using ECOLAB products, the global leader in hospitality sanitation, to ensure all areas are cleaned and disinfected with increased frequency.

Paperless interaction
Room keys are sanitized prior to issuing to guests.

Hand sanitizers
Placed in the lobby and other various locations throughout the property.

In-room
Items such as glassware and toiletries are replaced after each use.

Host well-being:

Clean commitment training
All hosts receive mandatory training as part of our Safety and Health program.

Hand washing
All hosts are required to wash their hands or use sanitizer frequently.

Shared equipment
Will be sanitized before, during and after each shift or anytime the equipment is transferred to a new host.

Housekeeping
Equipped with face masks upon request.

Increased cleaning:

Disinfection and cleaning
Using ECOLAB sanitation products approved by the Environmental Protection Agency (EPA) to use against the virus that causes COVID-19.

Advanced sterilization technology
UV Wands for front desk and guest room items and Electrostatic Sprayers are used when a positive COVID case is identified. 

Guest rooms
Special focus on high-touch areas including all handles, television remotes, in-room control panels, light switches, toilet seats, nightstands, telephones, alarm clocks, luggage racks and flooring.

Public spaces and communal areas
Increased scheduled frequency of cleaning and sanitizing in all public areas.

Fitness Center
Increased frequency of cleaning and disinfection of the entire fitness area.

Air Filter and HVAC Cleaning
Air filters in every guest room and in public areas will be replaced on a regular basis.

Note: Hawaii Vacation Condos by Outrigger® does not manage the public spaces at all of our properties as that is the responsibility of the homeowners associations. Rest assured, all Hawaii Vacation Condo guestrooms are cleaned to our certified high level of sanitation standards.

We are closely monitoring government policy changes, Centers for Disease Control (CDC) guidelines and local agency recommendations, and will continue to update protocols accordingly. We look forward to welcoming you for a safe and relaxing stay with Outrigger's warm island hospitality.